Expertise

Hospitality professions at Hively Hospitality

Hively Hospitality is a hive of hospitality expertise. In our 3 core professions of hospitality, catering and well-being, welcoming and guiding our guests throughout their experience is at the heart of what we do. Hively Hospitality also offers a range of expertise to support the entire life of a hotel, from creation to operation.

3 core professions: hospitality, catering, wellness

Hospitality by Hively Hospitality

Hively Hospitality has an open vision of the hotel business: quality services for all. Our aim is to provide our guests with quality services for all, and a memorable experience.

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Catering by Hively Hospitality

Catering is a key industry for Hively Hospitality. It helps enhance both the positioning of our hotels and the customer experience, as well as developing in-house expertise. As in hotels, we develop and operate a wide range of food and beverage options: 

  • from snacking to gourmet
  • for individuals, groups or special events

Hively Hospitality also strives to promote sustainable cuisine, both with our customers and our suppliers. We pay close attention to the source and seasonality of our products, as well as offering a vegetarian menu. Without compromising on quality or enjoyment!

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Thalazur: wellness professions by Hively Hospitality

At Hively Hospitality, the wellness professions are grouped under the Thalazur brand. It embodies our expertise in combining pleasure, well-being and health prevention. Thalazur is renowned as the leader in spa therapy in France. For over 20 years, Thalazur has covered the French coastline from Normandy to the 

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Hively Hospitality’s expertise to support our professions

Hively Hospitality also operates and manages the hotel, catering and wellness establishments it owns or manages on behalf of others.

Operational Management

To structure, supervise and coordinate the day-to-day activities of the properties.

Human Resources

To hire, train and empower our employees, nurture the “beehive” culture, encourage sharing, knowledge transfer and a supportive work environment.

Revenue Management and E-distribution

To ensure dynamic pricing strategies, with tools and processes to optimize the revenues of our establishments from different activities, and to optimize online sales outlets.

Communication

To promote our events, brands and locations, as well as our teams

Technology

To streamline operations, enrich the customer experience, improve online exposure and distribution, and enhance customer knowledge and engagement.

IT

To improve our operational efficiency, differentiation and smooth operations for our teams and the customer experience.

Accounting & Management

To steer the financial and non-financial performance of our projects and establishments, and ensure the long-term sustainability of our growth.

Legal & Finance

To comply fully with legal requirements and ensure the integrity and protection of our stakeholders, brands and facilities.

Maintenance

To ensure the quality and continuity of our operations from a preventive and rectifiying standpoint, and the longevity of our properties.

Corporate Social Responsibility (CSR)

To make our business model and operations more sustainable in every area: governance, employees, properties, environment and customers.

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From development to operation

CSR, a major challenge

Our development expertise encompasses several areas:

Identifying opportunities

An extensive network of business partners keeps us up to date with development and asset acquisition opportunities in Europe.
Our mission: to be the first to be informed of development and asset disposal opportunities.

Development

With a long-term view, our development projects target investments that offer an optimized risk/return ratio:

  • Asset-based, in real estate locations with strong potential for value enhancement,
  • Financed on a project-by-project basis,
  • Managed by professionals with proven expertise and performance,

Our mission: to explore new opportunities consistent with the Group’s long-term vision.

Financing

Our bank partners value our transparency and the quality of our reporting. To finance our operations, Hively Hospitality benefits from the support of the largest banking networks in Europe.

Our mission: to structure files and secure financing for projects under performance and sustainability conditions with leading partners.

Construction and renovation

We pay close attention to heritage preservation and enhancement. In addition to ongoing maintenance, major refurbishments enable the regular modernization of equipment and infrastructure. Hively Hospitality also provides technical assistance and project management services for its hotel portfolio and for third parties. To achieve this, Hively Hospitality relies on experienced in-house professionals and a network of architects and design offices specialized in the design of hotel, catering and wellness facilities.

Our mission: to secure technical know-how, quality, deadlines and budgets, to ensure the longevity, attractiveness and performance of our establishments.

Design and purchasing

Each project is unique, and Hively Hospitality provides support to ensure compliance with specifications, geographical location and business target. To achieve this, we have developed a network of brands, craftsmen and professionals in all trades. We are constantly expanding this directory to anticipate trends and changes in customer requirements and standards.

Our mission: to create welcoming, aesthetically pleasing environments that deliver a successful customer experience, with a focus on reducing environmental impact.